ClaimsLink is the premier web application for collision claims management. It gives you the power to do more than just oversee vehicle repairs. This value-added solution allows fleets to track overall trends and investigate specific events in-depth.
data that makes a difference
“Now, all the data that used to take an analyst on my staff hours to retrieve; the number of accidents, total and average repair costs, and repair time — are all available, any time, at the touch of a finger.” - As seen in Government Fleet magazine.
CIE's collision management program comes with a powerful claims management tool that will help you achieve greater control of fleet accident costs and substantially reduce administrative time and expense. You can access ClaimsLink right over the Internet – there’s no software to buy or install.
Access to Images
Viewing of all digital images is available on every claim.
Estimates
Photos
Invoices
Police Reports
Miscellaneous Documents
Accident & Risk Management Dashboards ClaimsLink dashboards offer the only solution that allows for customized reporting and includes more than 40 standard metrics that combine fleet accident management statistics, motor vehicle record and driver training statistics.
ClaimsLink Dashboards Help
Fleet Managers:
Get an instant snap-shot of relevant data
Save time from creating your own reports
Identify trends through daily access to key reports
Share consistent information with a broader group of people
Dashboard Measures Include:
Accidents by type
Claims savings report
Driver risk level breakdowns
Driver training reports
Financial reports
Injury anaylsis
Motor Vehicle Record points
Preventability
Repairs and repair costs
Rentals and rental costs
Subrogation
Dashboard: Preventable Driver Hit Other Vehicle
Dashboard: Accidents by Type
Audits Result in Savings CEI Appraisers audit all estimates, you see the savings
CEI’s quality control team is staffed by licensed physical-damage appraisers who formerly owned repair facilities, were insurance company adjusters as well as independent appraisers. They audit all estimates and photos to ensure a safe, economical repair. All savings are captured within ClaimsLink and are auditable by our customers