Our in-house staff of licensed appraisers scrub estimates for potential overcharges, greater efficiencies and creative cost-saving approaches. And our clients never have to guess -- all the savings we find are documented in detail in ClaimsLink™.
how does cei keep cycle times short?
Our operations team constantly monitors the progress of every repair job at every major milestone. If there’s a parts delivery problem, we’ll use our nationwide resources to solve it. We’ll even move a repair midstream to another shop, if that’s what it takes to stay on track.
how does CEi measure quality?
Our first concern is safety. After that, our customers set the standards, whether it’s pre-accident condition, industry-acceptable standards or some other criteria. The best measure: our warranty rate is under five percent.
accident reporting
