CEI drives cost savings for our customers throughout the repair process, using technological innovations, thorough vendor network management, and process efficiencies developed over 25 years of specializing in repair management.

With our origins in the body repair business, we started out knowing all the tricks of the trade, and what it takes to do excellent repairs and achieve high levels of customer satisfaction. And when we started our fleet accident management business, we knew what kind of people it was going to take to get it done right.

CEI's Provider Portal
CEI is the only provider that allows its network vendors to complete every step of the accident management process online. Our proprietary system of shops makes for an overall more efficient claims process for the driver, CEI and the repair facility.

Our customers save money with reduced claim and repair cycle times. Significant rental savings are generated in claims for non-drivable vehicles when the estimate collection process is expedited. Customers also get better and faster access to estimate and digital photos through Claimslink, and more detailed repair data including parts and labor costs.

Our online provider portal features:

	Acceptance of an assignment
	Electronic entry of estimate data
	Electronic auditing of estimate elements for cost control and accuracy
	Uploading of estimate images and photos
	Issuance and acceptance of purchase order
	Shop entry of repair updates, targets and completions
	Uploading of invoices

CEI's quality control team of licensed physical damage appraisers
Negotiating with shops requires more than just a few hours of classroom work annually that yields a “certification.”
It requires real-world estimating and body repair experience and the right tools to do the job right.

CEI is the only provider that employs a full team of in-house licensed physical damage appraisers to audit each and
every estimate on behalf of our customers. This team is a “second set of eyes” on every estimate, reducing the
cost of deploying independent appraisers until they are necessary.

		Our appraisers use:
		State-of-the-art digital imaging system
		CCC Pathways electronic estimating and auditing system
		N.A.D.A. On-line
		Industry-specific continual education training

Savings You Can See
CEI’s quality control team reviewed over 180,000 estimates in 2008 from both repair facilities and independent
appraisers, resulting on over $14 million dollars in savings for CEI customers.

We document every penny saved in negotiations with network vendors, and the information is available and
auditable on ClaimsLink™.