By: Bob Glose – Senior Vice President, Operations & Enterprise Resources Fleet managers are constantly pressed for ways to control costs, and saving money on collision repairs is one legitimate way to do it. But repairs are more than simply putting the vehicle back into service. The key objective is to make the vehicle safe to drive. That’s why the prudent fleet manager shouldn’t compromise on repair costs when it comes to safety. The goal should always be to make the vehicle Continue Reading
By Bob Glose, Senior Vice President, Operation and Enterprise Resources There are five essential steps to the subrogation recovery process, each of which is subject to its own types of pitfalls, and is amenable to specific remedies: Step One: Identifying the claims to pursue for recovery. This is the most crucial step in the entire process, and itself consists of careful evaluation of three factors: the kind of accident, the state in which it occurred, and the location of the damage. • Continue Reading
By John Wolford, CEI Vice President, Business Process, Quality, and Sourcing Choosing a body repair shop is one of the most important decisions a fleet can make. If you don’t have a ready network of high-quality body shops at your disposal when a fleet accident occurs, lots can go wrong: Damage that makes the vehicle unsafe to drive – like a crooked frame or broken wheel rim — can be poorly completed or left undone. You can be charged for Continue Reading
Part four of a four-part series on negligent entrustment: ‘Onboard vehicle technologies that address areas of liability'. By Brian Kinniry, Senior Director, Strategic Services, The CEI Group, Inc. Part one of the negligent entrustment series summarized the main grounds for a fleet-related negligent entrustment case. Part two addressed how a fleet manager could build a transparent, fair, and enforceable safety policy to help safeguard the fleet from exposure to this form of liability. Part three walks through technologies unrelated to the vehicle. Part Continue Reading
Part three of a four-part series on negligent entrustment: Invest in new technologies to avert liability exposure. By Kevin Reilly, Editorial Communications Manager, The CEI Group, Inc. Part one of my negligent entrustment series summarized the main grounds for a fleet-related negligent entrustment case. Part two addressed how a fleet manager could build a transparent, fair, and enforceable safety policy to help safeguard the fleet from exposure to this form of liability. Part three walks through technologies unrelated to the vehicle. Continue Reading
Part two of a four-part series on negligent entrustment: How to build a strong, enforceable safety policy. By Kevin Reilly, Editorial Communications Manager, The CEI Group, Inc In part one of my negligent entrustment series, I outlined the main grounds for a fleet-related negligent entrustment case. In this part, I will outline how to build a strong safety policy that a fleet manager can properly enforce. If you do not make a safety policy that is transparent, fair, and evenly enforced, Continue Reading
Part one of a four-part series on negligent entrustment. By Kevin Reilly, Editorial Communications Manager, The CEI Group, Inc. Negligent entrustment – two words that keep the experienced fleet manager up at night. And yet, there are still fleets, large and small, that are not in a position to defend themselves from this form of liability. Negligent entrustment occurs when an employer allows an employee to drive on company business when the employer should have known that that employee was Continue Reading
April 2017 Subrogation can be a great tool to ensure fair compensation after an accident, but many fleets end up leaving money on the table; money that the fleet could have collected if they had an experienced team pursuing every possible dollar that can be collected from the at-fault third party. The process of collection through subrogation is often complex, time-consuming, and riddled with obstacles that make it difficult for a fleet to "dabble" with subrogation. Luckily, there are experts Continue Reading
March 2017 Driving down accident rates requires a great deal of time and patience, but what is a fleet manager to do when faced with the expectation of providing results within a single year? Typically, it takes at least three years for a fleet to bring their accident rates down by any significant measure. The long wait is not for lack of trying, but fleets need time to introduce training to their drivers in incremental stages. If training is overloaded, Continue Reading
February 2017 As more fleets upgrade their safety programs with emerging technologies, particularly telematics and prescriptive analytics services, it is important for fleet managers to consider how these technologies will fit into and shape their safety culture. Knowing how these big data technologies function, as well as their varied reporting options, is the first step. Next, is the need to set realistic short- and long-term goals. Telematics Generally, drivers know how to drive safely, but throughout a busy work day, Continue Reading
January 2017 Predictive Analytics is nothing new, but the application of predictive techniques has been seeping into every facet of business and government operations. The market for predictive analytics technologies tripled, from 11 billion to 35 billion dollars, from 2000 to 2012. It is now estimated that the US alone will need 190,000 more analytics experts and 1.5 million more data-literate managers by 2018. These figures are derived from FICO analytics. In the past few years, however, even predictive analytics Continue Reading
By Steve Steinberg, CEI Manager of Loss Recovery Recovering damages from at-fault third party drivers is one of the most powerful ways that fleets can reduce the net cost of accidents. At CEI, we’ve seen subrogation recover an amount equal to as much as 50% of a fleet’s total original repair estimates. It’s one thing when you demand payment from a driver who’s insured, but it’s another thing altogether when it comes to collecting from drivers who are or claim Continue Reading
Today's Drive Safely to Work Week driver tweets warn that 50 studies show using a hands-free phone behind the wheel is just as dangerous as using a hand-held device, and urge people never to call or text someone you know is driving. Help others help themselves. Never text or call if u know they’re driving. YOUR decisions could help drive THEIR safety. #DSWW2016 Handheld or Hands-free, they are equally risky. Silence and stow before you go. #DSWW2016
Today's NETS Drive Safely to Work Week tweet focuses again on the critical importance of sleep to driver safety. Feeling drowsy while driving? The only true countermeasure is to pull over and take a break. Safe driviung tomorrow starts with 7-8 hours of quality sleep tonight. YOUR DECISIONS DRVIER YOUR SAFETY.
Drowsiness and fatigue are significant causes of accidents. The National Highway Traffic Safety Administration says fatigue is responsible for 100,000 police-reported collisions more than 1,000 fatalities a year. Today's Drive Safely to Work Week tweet explains all the ways that good sleep makes for safe driving. Think sleep is for babies? Think again. When you’re sleeping, you’re working, too!
Many drivers admit THEY engage in the behaviors they find unacceptable in others. It’s Drive Safely Work Week. How’s your driving? Driver behavior contributes to 94% of all crashes. YOUR DECISIONS DRIVE YOUR SAFETY.
By Greg Neuman, CEI senior manager of quality control Thanks to digital technology, cars and trucks are safer and more fuel efficient than ever, but the growing number of computers installed on them has also made them more difficult, time-consuming and expensive to repair. What’s more, with all the customer demands for more safety, navigation and information features, the problem is only going to get worse for as long as anyone can see. Consider this: there’s more computing power on Continue Reading
By John Wolford, CEI director of client and vendor services Do you let your drivers decide where they get their vehicles repaired after an accident? If so, you may be opening the door to repair disasters, like: Low-quality workmanship. Inferior parts. Overlooked damage. Prolonged downtime. Storage costs you could avoid. Limited recourse. Let’s face it – shops often compete for business on the basis of the estimates they write, and this provides an incentive for shops to Continue Reading