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Recover More and Faster Through Streamlined Subrogation Practices
It’s been estimated self-insured fleets leave millions of dollars off their bottom line that could otherwise be collected through improved subrogration practices. At CEI we’re experts at identifying the true collection potential and aggressively pursuing the money owed to you. We launch recovery claims on approximately 30 percent of the accident notices we receive and recover funds on more than 90 percent of those claims (and recovery, on average is under 90 days from the day we send our demand). We work on a contingency basis and only get paid when we collect on your behalf—and our collection record is one of the best in the industry.
More about CEI Loss Recovery Services |
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We Handle the Load,
While You Stay in the Drivers Seat
CEI is a collision repair expert. We currently cover more than 50,000 truck units, and our customers represent some of the nation’s leading trucking companies. Heavy Duty Equipment, Tractors and Trailers, Private Fleets, For- Hire Carriers, Vocational Equipment, Service Fleets, we’ve handled nearly 25,000 claims and $30 million in truck repairs in just the last five years. |
We understand that staying on schedule is critical for truck fleets. Having even one truck down because
of a collision could compromise your biggest account due to a delay in delivery and put the brakes on
your entire operation.
You worry about getting the truck towed, finding the right shop, making sure parts are ordered, estimates
are reasonable, repairs are properly completed, fast and for the right price, maybe even setting up a rental.
These tasks are just some of the burden you can off-load to CEI. Utilizing the CEI Collision Support Network
for all your fleet accident repairs will free you to redirect resources to other critical areas of your business.
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Track All Your Repairs Online from Accident Report to Truck Delivery
ClaimsLink is a value-added online tool that gives you complete access to all accident data at any time. There’s no software to buy or install. You have full view into all details, including accident reports; incident details like road and weather conditions; claim notes; provider details; subrogation status and all associated accident and rental expenses. View digital images of every document associated with the claim, including estimates, photos, and invoices.
More about ClaimsLink
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Keeping You at Ease, Informed,
and Always in Control
We’ll get your trucks fixed to your exact specifications and back on the road in record time. All while you have full visibility of repair progress and costs, along with complete access to all loss history documentation. If you choose to report all accidents to CEI, we can even produce a DOT register and escalate all DOT-reportable claims to the appropriate fleet or risk management contact in your organization.
You’ll experience tighter cost control and improved cash flow because we’ve standardized every step of the repair process from accident report to service completion. Our managed repair program helps you achieve a reduction in overall physical damage costs by auditing all claims and keeping tight controls on cycle times. And we pay all vendors on your behalf so you’ll have only one check to write.
More about CEI Accident Management Services |
Our Nationwide Repair Network is Pre-Qualified and Managed
Our network spans all 50 States, the District of Columbia, Puerto Rico, and Canada. It currently includes nearly 900 truck repair facilities. We can handle repairs on all trucks Class 3 through 8, including those fitted with specialty equipment. We’ve repaired tanker trucks, reefer bodies, railroad high-rail equipment, and utility trucks as well as garbage and dump trucks. Last year we added more than 30 heavy-equipment shops to our continually expanding network and closely monitored our in-house staff of licensed professionals continually monitors and manages our network. They audit estimates and make sure shops adhere to industry standards and your stated guidelines.
More about the CEI Repair Network |
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FEATURING ONLINE TRAINING MODULES AND MOTOR VEHICLE RECORD MANAGEMENT SERVICES
Safety is a critical priority for the trucking industry. Addressing driver safety can be one of the most effective ways for fleets and owner-operators to cut accident rates, reduce operating costs and increase profits. Find out more about DriverCare Web-Based Training here.
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- Accident Reporting to a call center open 24 hours-a-day, 7 days-a-week
- Spanish- and French-Speaking Representatives
- Emergency Towing Services
- Serious injury and Critical Events Notification
- Nationwide Pre-qualified and Managed Body Repair Network
- Estimates and Repairs Monitored by In-house Licensed Appraisers
- Complete Claim Oversight and Cycle-Time Management
- Online Access to all Details and Custom Reports Creation
- Additional services available at your request include: independent appraisals, salvage disposal, glass repair, replacement rental services and subrogation.
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