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Insurance Services
Are you a top-tier property and casualty insurer looking to expand the reach of your direct repair network? Or a small or mid-sized carrier looking to build or upgrade to an established and proven repair network?
Whatever the size of your company, CEI Insurance Services is the best choice for outsourced auto physical damage repair and claims management services. For nearly two decades we've been delivering top performing DRP programs to the nation's leading property and casualty insurers. We'll help you achieve reduced claim cost and indemnity, shorter repair cycle times, high levels of network participation and unsurpassed levels of policyholder retention.
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Pre-Qualified & Managed Network of Body Shops
Our coast-to-coast network includes nearly 4,000 sedan, light- and heavy-duty truck collision repair centers in all 50 states, Puerto Rico, and every province in Canada. Our network speeds the appraisal and repair process while providing your policyholders with the added assurance of a nationwide guarantee. |
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Policyholder Satisfaction and Retention
Insurers, agents and claims adjusters can be confident CEI is taking good care of your policyholders throughout the entire claim process. In independent CSI studies we consistently achieve high customer satisfaction ratings. Our commitment to a superior customer experience begins with our professional claims staff, dedicated to providing your policyholders with exceptional service.
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Hassle-Free Claim Handling
Claims representatives benefit from CEI's streamlined dispatch process and web-based tools. Through desk-top links, adjusters can quickly and easily enter claim data and set up a shop assignment. CEI oversees the repair from start to finish, keeping the adjuster informed every step of the way. The time we spend on your claims, supporting your cost control efforts, enables you to service more policyholders and settle more claims, thereby improving your bottom line.
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Appraisal Services
We also offer a credentialed network of more than 500 professional independent appraisers.
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The CEI Worry-Free™ Guarantee
Relax, we've got it covered. CEI offers your customers a nationwide Worry-Free™ guarantee on all parts, workmanship, and repairs performed at every one of our conveniently located CEI Direct Repair Network™ collision repair shops. And we have among the lowest come-back rates in our industry.
Find out more about our amazing guarantee. |
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