MARCH 26 UPDATE: COVID-19
CEI is operational and closely monitoring the potential impact of COVID-19.
The well-being of our employees, clients, and business partners remains our top priority. For more information on our COVID-19 business continuity and safety plan, read our COVID-19 Update.
COLLISSION MANAGEMENT
All major supplier MSOs remain open*. We are aware that a very limited number of collision and repair shops have temporarily closed across the US and Canada but where there are reports of these temporary closures, we understand there are alternate shops in those markets. Please call ahead to make sure shops are open before you arrive for service. We have received confirmation that repair shops are being considered essential and can remain open. Body shops are enacting social distancing policies.
*as of March 26, 2020, this included Boyd/Gerber, Carstar, Maaco, Berkshire Hathaway Automotive, Simplicity (Canada), Abra/Caliber. As the situation evolves, it may not be feasible to update specific supplier names
SAFETY
FMCSA has granted, until June 30, 2020, a waiver from certain regulations applicable to interstate and intrastate commercial driver’s license (CDL) and commercial learner’s permit (CLP) holders and to other interstate drivers operating commercial motor vehicles (CMVs). See this document from the FMCSA for more details including exceptions to the waiver.
Below updates from the Commonwealth of Pennsylvania’s (PA) Department of Transportation:
Per the Pennsylvania Department of Transportation’s communication today, their employees will be immediately asked to work from home until March 31st, 2020 in an effort to minimize the spread of Covid-19 at PennDOT offices. Consequently, the agency has informed us that all Motor Vehicle Reports (MVRs) for the remainder of March 2020 will be on hold and they will resume processing on March 31st. Our providers are working with the state to understand if there is another process that could be put into place to minimize the delays. We will communicate with our clients as soon as we receive guidance from the state.
Pennsylvania is no longer accepting electronic signatures for MVR authorizations. Going forward, the DriverCare application will prompt Pennsylvania drivers to print and fax a physically signed copy of their authorization form to DriverCare. The instructions are clear and provided in a stepby step. DriverCare will contact any drivers that need to re-authorize.
Learn MoreWelcome to CEI
CEI is North America’s largest provider of fully integrated fleet accident management, fleet safety and fleet risk management services.
For more than 30 years, CEI has achieved unsurpassed results for corporate, government, trucking and service fleets, as well as for property and casualty insurers. So it’s no accident that more than 600,000 drivers and fleet professionals rely on CEI as their fleet driver management company twenty-four hours a day, seven days a week, 365 days a year – we never close.
As a top fleet management services company, CEI is committed to providing the most effective, efficient and user-friendly services for preventing fleet accidents and handling the results of those accidents that still occur. That means an on-going commitment to maintaining the highest-quality and experienced staff, continuing investment in the latest technology, and partnering with our customers to seek constant improvement in their fleet driver management.
Services
Founded in 1983, CEI’s single focus is to help automotive fleets and insurance companies reduce the net cost of accidents. Broadly, our fleet services fall into three categories: preventing accidents, saving time and money on accident repairs, and recovering damages from at-fault, third-party drivers.
