Manage Your Fleet Drivers State of Mind
Fleet drivers who must carry on during the COVID-19 crisis must be regularly reassured by their employer that their safety comes before anything else. An ongoing communications effort can reinforce the high esteem you hold for them. Here are some messaging ideas that you can use to keep the communications line open:
- Share official news and guidance through multiple communications channels (text/email/company newsletters) so drivers are not misinformed by friends or colleagues or surprised by regulatory, industry, or company news that impacts them.
- Remind drivers that their safety, and that of all employees, comes first, and, if anyone develops the symptoms associated with COVID-19, they must stay at home in line with official recommendations
- Keep drivers informed of what you are doing as a company (including hygiene measures, social distancing etc.) to help prevent the spread of the virus
- Share this safety guidelines with all employees to help understand the correct hygiene/ sanitation steps they can take
- Share driver safety tips so they know how to stay safe on the road and in their vehicles at this time
- Make sure drivers have everything they need to keep themselves safe while driving, including disinfectant wipes, hand sanitizer, tissues
- Ensure that leaders and managers continue checking in with their teams regularly; make use of tools such as video calling, virtual meetings etc.
- Recognize and reward drivers for continuing to prioritize safety during this time
- Make it clear you are available (even if only virtually) to discuss any concerns your fleet drivers may have.
- Share tips on employee wellbeing (including staying healthy both mentally and physically) and encourage employees to do the same: feeling part of a strong, positive team can make a huge difference to morale