The CEI Group, Inc. Privacy Notice

Effective Date: 8/28/19

We at The CEI Group, Inc., doing business as  CEI and its affiliates (collectively referred to herein as " CEI," "we," "us," or "our") provide this Privacy Notice to describe how we may collect, use, and share information that the users and visitors of our website (referred to herein as “user,” “you,” or “your”) and others provide us through our website, www.ceinetwork.com (“website”).  We may also collect or maintain other information about you or on your behalf through other platforms, such as DRIVERCARE and CLAIMSLINK.

We reserve the right to modify this Privacy Notice at any time without notice to you.  We will occasionally update this Privacy Notice.  We encourage you to periodically review this Privacy Notice to be informed of how we use your information.

For the purposes of this Privacy Notice, “Personal Information” includes, without limitation, any information or data that may identify you such as your name or email address.

Information Collection

When using our website, you may voluntarily provide Personal Information including your name, your company name, mailing address, email address, phone number, and your total fleet size.  We may collect this information when you register on our website or request information or a service from us.  We and our agents may also collect Personal Information in a number of circumstances in the course of providing accident management and safety services to you as part of a contractual agreement.  If you apply for a job through the website, we will collect any information you provide in your application, including, but not limited to, educational background, employment history, and references.  If you contact our customer service department, you may need to provide us with additional information so that we can respond to your questions or concerns. We may collect Personal Information about you from third party sources and associate that with Personal Information you have provided to   CEI Management.

Aggregated Usage Tracking: When using our website, we may gather information about you as described below.

  • Use of Analytics Data:
    We use Google Analytics to collect non-personally identifiable information about users.  We collect this information to improve the design and content of our website and to analyze usage of our website.  We only collect information while you browse our website.  To learn more about how Google collects and processes data and the choices Google may offer to control these activities, you may visit https://www.google.com/intl/en/policies/privacy/partners/.

  • Use of Internet Protocol ("IP") Addresses:
    When you request pages from us, our servers log your IP addresses.  We collect IP addresses for the purposes of system administration, to report on aggregated information, and to audit the use of our website.  Aggregated information is intended for our internal use only, and is part of our performance tracking and diagnostic processes.  We do not normally link IP addresses to any Personal Information, which means that your session will be logged, but you will remain anonymous to us.

    We may use IP addresses to identify you when we feel it is necessary to enforce compliance with our website’s Terms of Use or to protect our service, site, users, or others.

  • Use of Cookies:
    We use cookies to save your preferences so that we can use the saved information to facilitate your use of our website when you return to the website.  Cookies are small pieces of information that a site sends to your computer for record-keeping purposes, which information is stored in a file on your computer's hard drive.  Cookies do not tell us your individual identity unless you have chosen to provide it to us.

    Most cookies expire after a defined period of time, or you can delete your cookie file at any time.  Most Web browsers are initially set up to accept cookies.  You can reset your Web browser to refuse cookies or to indicate when a cookie is being sent.  If you refuse to use cookies, some parts of our services will not function properly or may be considerably slower.

    You may occasionally get cookies from our business partners.  We do not control these cookies, and they are not covered by this Privacy Notice.  Your interactions with our business partners and the use of their features is governed by their respective privacy policies.

  • Digital Advertising:
    We may partner with ad networks and other ad serving providers (“Advertising Providers”) that serve ads on our behalf and others’ on non-affiliated platforms. Some of those ads may be personalized, meaning that they are intended to be relevant to you based on information Advertising Providers collect about your use of the website and other sites or applications over time. This type of advertising is known as interest-based advertising.

    You may visit www.aboutads.info to learn more about this type of advertising and how to opt-out of this advertising on websites by companies participating in the Digital Advertising Alliance (“DAA”) self-regulatory program.

    If you delete your cookies or use a different browser or mobile device, you may need to renew your opt-out choice. You may also be able to limit data collection for advertising purposes using tools available on your device. Note that electing to opt-out will not stop advertising from appearing in your browser or applications. It may make the ads you see less relevant to your interests.

We will not disclose Personal Information to third parties without your consent, except as may be noted in this Privacy Notice or disclosed to you when such information is submitted.

How We Use Personal Information

We may use the information we collect for any lawful purposes. These purposes include, but are not limited to, the following:

  • To provide products and services you request;
  • For customer service purposes;
  • To respond to your inquiries and requests, including to respond to contact or consultation requests;
  • To communicate with you (including to provide newsletters, updates, surveys, emails, and other content);
  • For our other business purposes, such as analytics, research, advertising and marketing, payment processing, and operational purposes;
  • To maintain, operate, customize, and improve our website, products, and services;
  • To comply with law enforcement and maintain the security of our website, services, rights, and property; or
  • As otherwise disclosed at the time of collection or use.

How We Share Personal Information

We may share your Personal Information in the following circumstances:

  • At your direction and with your consent;
  • On a “need to know” basis, as necessary under the agreements with our vendors to perform the services contracted by you;
  • To communicate with you (including to provide newsletters, updates, surveys, and other content);
  • To comply with law enforcement and other regulatory or legal requests and maintain the security of our website, services, rights, and property;
  • When we believe in good faith that a legal obligation requires disclosure.

Third Party Links

Our website may provide links to third-party websites, such as supplier pages, websites that are a product of a search result on our website, advertisers, sponsors, and partners that may use our or our affiliates’ logo as part of a co-branding agreement.  These websites may send their own cookies to users, collect data, or solicit information from you.  We do not control the privacy practices of these websites, and they are not covered by this Privacy Notice.   CEI’s inclusion of hyperlinks to these websites does not imply any endorsement of the material on such websites or any association with their operators.  You should review the privacy notices of other websites to learn about their data practices.

Data Security

We use appropriate and industry standard security to protect Internet based communications with us from unauthorized access or interception.  While we undertake reasonable efforts to protect your information, any information you transmit to us is at your own risk.

Your Choices

You may request to review, change, or update your Personal Information by emailing us at privacy@ceinetwork.com.

If you have any objections to any usage of your Personal Information provided in this Privacy Notice, you may contact us by emailing privacy@ceinetwork.com.

Contact Us

If you have questions, comments, or concerns about this Privacy Notice, please contact us at privacy@ceinetwork.com.  You can also reach us at:

4850 E. Street Road, Suite 200 Trevose, PA 19053-6646 8